We begin every project with an idea and a user centric approach. User centric means, the end user. We introduce your mission statement, define your audience, and illustrate the main tasks for your website or other Customer Experience touchpoints. This delivers a frictionless Customer Experience.
User and competitor research, informal interviews and surveys.
Articulates the brand, guiding principles, and long-term vision.
Draws conclusions from data collected during the research phase.
Collaboration and iterations happen through interactive wireframes and prototypes.
High-fidelity design such as, images, icons, and text are created for user testing sessions.
Taking the website live while the evaluations and testing continue to occur through in an Agile environment.